Terms of service

TERMS OF SERVICE

Last Updated: May 2026

Welcome to CraveSquish. By accessing or using our website, products, or services, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. GENERAL

This website is operated by CraveSquish. Throughout the site, the terms “we,” “us,” and “our” refer to CraveSquish. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your state or country of residence or have permission from a parent or guardian.

You may not use our products for any illegal or unauthorized purpose.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission from us.

3. PRODUCTS & DESCRIPTIONS

We strive to display our products, colors, and images as accurately as possible. However, we cannot guarantee that your device’s display will perfectly reflect actual product appearance.

Because many CraveSquish items are handmade, hand-painted, or uniquely designed, slight variations may occur.

All products are intended for stress relief, collecting, and novelty use.

4. SHIPPING & DELIVERY

Shipping times are estimates and may vary depending on location, carrier delays, customs processing, or high order volume.

CraveSquish is not responsible for delays caused by shipping carriers or customs agencies.

Customers are responsible for entering accurate shipping information during checkout.

5. RETURNS & REFUNDS

We accept returns for damaged or defective items within 14 days of delivery.

To request a return or replacement, please contact us with your order number and photos of the issue.

Due to hygiene and product safety reasons, certain opened or heavily used products may not be eligible for return.

Refunds are issued to the original payment method once approved.

6. PRODUCT USE & SAFETY

Our squishies and novelty items are not edible.

Products should be kept away from small children and pets unless specifically labeled otherwise.

CraveSquish is not responsible for misuse, damage caused by improper handling, or allergic reactions to product materials.

7. PRICING & PAYMENT

All prices are listed in USD unless otherwise stated.

We reserve the right to modify prices or discontinue products at any time without notice.

Payments are processed securely through third-party payment providers.

8. INTELLECTUAL PROPERTY

All branding, logos, graphics, images, product names, and website content are the property of CraveSquish and may not be copied, reproduced, or used without permission.